Privacy Policy
Last Updated: July 2, 2026
Maison Baptiste ("Maison Baptiste," "we," "us," or "our") is owned and operated by Brenda Jean Baptiste as a sole proprietor, and operates the website maisonbaptiste.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our makeup artistry services.
1. Information We Collect
We collect information that you provide directly, including:
- Name and contact information (email address, phone number)
- Event, appointment, and service details (dates, location, service type)
- Information about your beauty preferences and requirements
- Any other information you choose to provide through our website chat widget, messages, or during your consultation
We may also automatically collect limited technical information (such as device and usage data) through cookies and similar technologies.
2. How We Use Your Information
We use the information collected to:
- Provide, maintain, and improve our makeup artistry services
- Schedule appointments and prepare for your booked services
- Send you booking confirmations, reminders, support messages, and service information
- Respond to your comments, questions, inquiries, and requests
- Communicate with you about services, availability, and offerings via phone, SMS/text, or email
3. SMS / Text Messaging
If you provide your phone number and consent to be contacted, we may send you SMS/text messages related to your inquiry, appointment, or the services you requested.
- Consent: By providing your phone number through our website chat widget, by phone, or by email, you consent to receive SMS/text messages from Maison Baptiste. This consent is not a condition of purchasing any product or service.
- Message frequency: Message frequency varies based on your interaction with us (for example, appointment confirmations and reminders).
- Rates: Message and data rates may apply.
- Opt-out: Reply STOP at any time to opt out of further SMS messages. Reply HELP for assistance.
- No third-party marketing sharing: We do not sell, rent, or share your mobile phone number or SMS opt-in information with any third parties for their marketing or promotional purposes. Mobile information is used solely to communicate with you about Maison Baptiste services.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- With your consent
- To service providers who assist in operating our business (for example, our CRM, scheduling, email, and payment processors), who are permitted to use your information only to perform services for us
- To comply with legal obligations
- To protect our rights, property, or safety, or that of others
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information below.
7. Cookies
This website may use cookies and similar tracking technologies to remember your preferences, understand how the site is used, and improve your experience. You can control cookies through your browser settings.
8. Third-Party Services
We use trusted third-party providers to operate our business, which may store and process your information in accordance with their own privacy practices, including:
- GoHighLevel — customer relationship management (CRM) and communications
- Resend — transactional and confirmation email delivery
- A payment processor (for booking deposits and service payments, where applicable)
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
Brenda Jean Baptiste — Maison Baptiste
Email: support@MaisonBaptiste.com
Phone: (702) 425-5269
Address: 2510 E Sunset Road, Suite 5 A740, Las Vegas, NV 89120
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.